Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name and email address
• Account credentials
• Organization information
• Audience and campaign data, including contact lists, segments, message content and engagement events you create or upload
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain and improve the Bluefie Marketing service
• Process your transactions and manage your account
• Send you technical notices and support messages
• Generate campaign and engagement analytics
• Respond to your comments and questions

3. Information Sharing

We do not sell your personal information or your audience data. We may share information only in the following circumstances:

• With your consent
• To comply with legal obligations
• With service providers who assist in our operations (including email/SMS delivery providers acting on your behalf)
• Within your organization as permitted by your role

4. Data Security

We implement appropriate technical and organizational measures — including encryption, access controls, and regular security audits — to protect your personal information and audience data against unauthorized access, alteration, disclosure or destruction. Audience data is stored with row-level security policies that enforce per-organization isolation.

5. Consent and Unsubscribe

You are responsible for ensuring you have lawful basis (consent or another legal ground) for sending marketing communications to the contacts in your audience. We honor unsubscribe requests received through standard channels and surface unsubscribe state to your campaigns automatically. Sending to recipients who have unsubscribed is prohibited.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Export your audience and campaign data at any time

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Authentication

When you use third-party authentication providers (Google, Microsoft, LinkedIn), their privacy policies also apply. We receive only basic profile information necessary to create and maintain your account.

9. Data Retention

Audience and campaign data is retained for as long as your subscription is active. After cancellation you may export your data within 30 days; after that period we may delete it from active systems, retaining only what is required by law or our backup retention schedule.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@bluefie.com